![]() ![]() Items for one time wear or indoor use like shoe covers, boots tops, costume shoes, etccan not be returned.Undergarments, socks and stocking can not be returned.Worn, used, stained, animal hair attached or altered items can not be returned.If you return part of the costumes, the payment can not be refunded.!!!Special Sale items/Clearance products can not be returned for refund, we can offer exchange for them but only the sizes in stock can be exchanged. Please return the costumes back with a shipping number.įollowing are conditions on which return is not accepted: Thus, be careful while checking all details on the merchandise please. The original package, garment tag and tracking number are must-have items for you to receive the refund. If you plan to return the merchandise, you should make sure it has never been used, worn, altered and there aren't missing items.There is something wrong with the quality on the suit.Here are some cases in which you can return the merchandise for a replacement or refund: If this happens, we will not be responsible for it and will not make any compensation. Please do not use the address on the mailing package to return or exchange. !!! We will not accept any return without contact before. After receiving and checking the merchandise, the refund will be processed within 3-5 working days (weekend excluded).Please note, if the customer returns the merchandise without negotiation, we will not bear any cost. We do not charge extra fees for the return or exchange. Under normal circumstances, the shipping cost of the return is paid by the customer, and we bear the shipping cost of the replacement.If it is confirmed that the merchandise can be returned, our customer service will inform you of the return mailing address and the following operation process.First of all, please contact our customer service, we will determine whether your merchandise can be returned for a replacement or refund according to the return policy.Please follow the tips below to process your return: The cost on the merchandise will be totally refunded on condition that the item is still new and in good condition. We accept returning for replacement or refund within 5 days after you receive the costumes, dresses or wigs. South Georgia and the South Sandwich Islands.Macedonia, The Former Yugoslav Republic of.Inseam - Measurement from the crotch to the lower ankle.įorearm: the measurement around the thickest part of the forearm.Ĭalf: measurement around the thickest part of the calf.Ĭrotch length: measurement front waist through the crotch to back waist. Thigh - Measurement around the widest part of your thigh. ![]() Shoulder width - Measurement from your left shoulder to your right shoulder on the back.Īrm length - Measurement from your shoulder to your wrist.īicep - Measurement around the widest part of your upper arm. Hips - Wrap the tape around the widest part of your hips across the hip bone. Keep one finger between the tape and your body. Waist - Wrap the tape around the natural waist, the smallest part, which is about an inch above the belly button. Please keep the tape snug and straight, do not pull tightly or add inches to your measurements.īust - Wrap the tape around your chest at the armpits, over the fullest part of your chest and shoulder blades. Also you can do it by looking in a mirror on your own. To ensure accuracy, we recommend you to ask a friend to take the measurements for you. Please contact us if you have any questions or concerns regarding your shipment.Kids' Cosplay Costume Size Chart (Inch/cm) If you received the wrong item, contact us and we will work with you to correct the issue within 48 hours and cover return shipping costs. Need to change the size? Or received the wrong item? If you would like to exchange your costume for another size, we can send you a paid return label after you purchase the correct size. NOTE: Customized items are not eligible for returns or refunds If your item does not meet our return standards, we will not be able to send you a refund. All returns are subject to a 15% restocking fee. Ordered the wrong item? Or just not what you expected? To qualify for a refund, your return must be unworn, have all tags attached, and be shipped back to us within 30 days of receiving it. To receive a refund please contact us, we would love to help you! ![]() We are currently not accepting returns to abide by our local government’s guidelines and support public health. ![]()
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